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FAQ's

mem.fitness Online Shop offers the following methods of payment:

    • Paying by credit/debit card:
      • Visa
      • MasterCard
      • Maestro
      • Debit MasterCard
      • Visa Electron
      • Stripe
      • Paypal
  • There is no minimum purchase order value.

    How long will the delivery take?

    Once we received your order, the standard delivery time generally will be 2-3 working days. You can get your styles even faster by using express delivery. Express orders placed before 14.00 h will be delivered on the next working day. For orders placed after 14.00 h the delivery will be delayed by one working day.

    Express orders are delivered from Monday to Friday, excluding public holidays. Express orders can only be delivered to home or work addresses. Pick-up locations are excluded.

    Check whether all credit card data has been entered correctly.
    Then click the “Check validity” function.
    This is used to authenticate your credit card.

    You will receive a confirmation email after completing your order.

    It is not possible to subsequently change sizes or colours of items, or to add or delete items.

    Please enter a new order in the mem.fitness Online Shop.

    Unfortunately, we are unable to cancel any orders.
    Once your order arrives, you can return the parcel to receive a full refund.